Privacy Policy

Information We Collect

We collect information you provide directly to us when you fill out our online quote request form, call our shop, email us, or otherwise correspond with us. This may include your name, phone number, email address, service address, a description of the work you need, and any photos you upload. We may also receive limited technical information automatically, such as your IP address, browser type, and the pages you visit, through standard website analytics and tracking tools.

How We Use Your Information

We use the information we collect to respond to your estimate requests, schedule and perform welding and fabrication work, communicate with you about your project, provide customer support, and improve our services. We may also use your contact information to send follow-up messages, appointment reminders, or occasional updates about our services. You can opt out of marketing communications at any time.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us operate our business — such as the customer relationship management system that stores your estimate request — under agreements that require them to keep your information confidential and use it only for the purposes we specify. We may also disclose information when required by law or to protect our rights.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to understand how visitors use our site, measure the effectiveness of our marketing, and improve your experience. A Meta Pixel is installed to help us measure ad performance on Facebook. You can control cookies through your browser settings, but disabling them may limit some features of our site.

Data Retention

We retain customer information for as long as necessary to provide our services, respond to inquiries, and maintain accurate business records. If you ask us to delete your information, we will remove it from our active systems where practical, except where we are legally required to retain it.

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us using the information below. If you are a Missouri or Illinois resident and have questions about your privacy rights, we are happy to assist you.

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended for businesses and individuals seeking professional welding services. We do not knowingly collect personal information from children under 16, and we do not direct our services to them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Valley Park Welding, LLC
• 621 St. Louis Ave, Valley Park, MO 63088
• Phone: (636) 225-7955